Andrew (Schneider) went above and beyond and got things done promptly, efficiently and correctly. I have and will recommend him to others.
Very competent agent (Andy Verhaeghe). Visited, measured, took pictures, explained, Received quote in timely manner. Policy followed promptly. Very pleased with service we received.
- Art & Nellie
Maeghan McCoubrey was wonderful. Explained everything, was friendly and loved the fact that she came to the ho use to see us. Personal service won us over!
- Tom & Marylou
We were very satisfied with the friendly, diplomatic and efficient service Nadia (Verhaeghe) gave us. We especially appreciated the fact that she came to our home to set everything up. We did not need to come to her office. She is a very pleasant, young lady to do business with.
I have referred my friends and also on social media. Terrific service. Our agent, Serge D Lebedz, took his time explaining thoroughly every aspect of our new policy. He was kind and compassionate, and extremely knowledgeable. I felt like this person genuinely cared if we had what we needed in our policy and completely understood it. I have recommended WEM to my friends and colleagues.
Serge has been terrific to work with all the years that he has had the "farm" property (since 1970).
We can't think of a thing that you could fix. Serge and Laurie (the receptionist) were prompt to look after a concern, and we appreciate that. We now have 3 cars insured by your company and our home as well.
- Dave and Nancy
Serge - I just have to say how we are always so impressed and grateful for you and the service you provide. Honestly... when we moved to West Elgin Mutual it was the best thing we ever did and I make sure I tell everyone when they are talking about their insurance.
- Mark and Lisa