Drew at West Elgin Mutual was extremely efficient, fast, helpful and friendly. West Elgin has great rates and coverage. 100% would recommend WE Mutual - Kayla
- John McWilliam did an excellent job. Got back to us promptly, answered all questions, explained the policy and offered us options - Alexander and Lynn
- Haven't met Andrew Schneider face-to-face because of the COVID-19 situation, but during our phone conversations, we were very satisfied with his knowledge of insurance and quick response to our insurance needs. Thanks again to West Elgin Mutual - Donald
Keep doing what you are doing. Matt Ross has been very helpful, prompt on returning emails and calls. Had such a great experience with insurance for my rental unity, so decided to move all my personal over to him - Jamie
- We are extremely pleased with the way Justin processed our coverage application given the COVID19 pandemic currently active. We would appreciate it if you keep the value of our home at an honest and accurate value as other companies have inflated the value in order to increase our premium - especially in these uncertain times we're in - Carter and Debbie
Very competent agent (Andy Verhaeghe). Visited, measured, took pictures, explained, Received quote in timely manner. Policy followed promptly. Very pleased with the service we received.
- Art & Nellie
Maeghan McCoubrey was wonderful. Explained everything, was friendly and loved the fact that she came to the house to see us. Personal service won us over!
- Tom & Marylou
We were very satisfied with the friendly, diplomatic and efficient service Nadia (Verhaeghe) gave us. We especially appreciated the fact that she came to our home to set everything up. We did not need to come to her office. She is a very pleasant, young lady to do business with.
I have referred my friends and also on social media. Terrific service. Our agent, Serge D Lebedz, took his time explaining thoroughly every aspect of our new policy. He was kind and compassionate, and extremely knowledgeable. I felt like this person genuinely cared if we had what we needed in our policy and completely understood it. I have recommended WEM to my friends and colleagues.
Serge has been terrific to work with all the years that he has had the "farm" property (since 1970).
- Andrew was excellent at getting us the coverage we wanted at a great price. Everything done by phone, email and text message. Even responded after hour during COVID 19. Thanks Andrew - Margaret
We can't think of a thing that you could fix. Serge and Laurie (the receptionist) were prompt to look after a concern, and we appreciate that. We now have 3 cars insured by your company and our home as well.
- Dave and Nancy
Serge - I just have to say how we are always so impressed and grateful for you and the service you provide. Honestly... when we moved to West Elgin Mutual it was the best thing we ever did and I make sure I tell everyone when they are talking about their insurance.
- Mark and Lisa