The Mutual Way

West Elgin Mutual is 100% Canadian owned.  As a matter of fact we are 100% owned by our policyholders.  There are no shareholder interests to detract from our focus on our clients.   We pour our resources into service and long term value for the policyholder – not returns for the shareholder.  Mutual ownership is how we chose to establish our own unique Canadian reinsurance company, The Farm Mutual Reinsurance Plan Inc. over 50 years ago.

Mutuals are founded on the principle of neighbour helping neighbour.  That is how West Elgin began and it is how we will remain relevant.  You have the peace of mind of dealing with neighbours that understand your needs.

Fairness, equity and speedy response are just three of the principles that our claims department lives by.  The proof of any insurance contract is how you’re treated at the time of a loss.  Our professional, full time adjusting staff enjoys a very high satisfaction rating based on survey results.  We provide this proof every day to our clients in their time of need.

client’s peace of mind

In all that we do, West Elgin strives to put our client’s needs first.  Our claims department strives to respond quickly, professionally and fairly to your losses.  Listen to what some of our clients say:

  • Claim was processed in a professional and honest manner.  I was impressed!
  • Pleased with speediness of claim once reported.  Thank you.
  • Very efficient and excellent service.
  • The response to our claim was amazing.  It was our first claim. Handled very professionally. 
  • We want to thank the West Elgin team for making this first experience easier for us. 

  • Everyone informative, professional, knowledgeable