We use a dedicated group of exclusive agents to service your insurance needs.  They are available to meet you at your convenience, either in their offices, at your place of work or in your home.  Our agents are local, home grown and want to get to know you and your unique insurance needs.  We encourage a friendly and professional approach by people who understand you.  Agents live and work in communities near you, like Dutton, Rodney, Shedden and Aylmer

The company head office location is Dutton.  That’s where you’ll find the President/CEO…..…..that is where claims and underwriting decisions are made ……..not Toronto…… not Montreal ……not New York……….. 

 The Board of Directors who oversee the operation of the Company are policyholders themselves.  They are responsible for strategic planning, monitoring, advising and succession planning.  There are no shareholders, only policyholders.  Chances are you will know at least one Board member.  They are leaders in their communities.

Client Focused

In all that we do, West Elgin strives to put our client’s needs first.  Our agents know their customers.   Listen to what some of our clients say:

  • "A pleasure to deal with my agent!"
  • "Pleased with my agent – pleasure to deal with & understands needs of individuals."
  • "Very satisfied."
  • "We are totally happy with your service."
  • "Pleased with all aspects of the claim, agent, office, adjuster and restoration company."
  • "Always a pleasure.  Always satisfied and then some.  Thank you"
  • "Great service"